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ElataaTrade Privacy Policy

Elataatrade is a company for trading mobile accessories, smart and electronic devices, mobile services, and information.

Our website address is: https:\\www.elataatrade.com\soft


This Privacy Policy has been developed to provide a better service and to observe the global principles and standards for the use of “Personally Identifiable Information” of Internet users. Personally, Identifiable Information is information that can be used on its own or in combination with other information to identify, communicate with or locate a person, or to identify a particular person in a general context. Please read our Privacy Policy carefully to get a clearer understanding of how we collect, use, protect or otherwise handle your personally identifiable data in connection with our website.

What personal information do we collect from people who visit our blog, website, or smartphone apps?

Users may visit our site under an anonymous identity, however when purchasing or registering on our website, you may be asked to enter your name, email address, postal address, telephone number, personal identification number, or other details that will help us better serve you.

When do we collect information?

We collect information from you when you request registration on our website, attempt to purchase one of our products, subscribe to a newsletter, participate in a survey, or fill out a form or enter information on our website. Users can change their personal information by logging into their own account, and they can also unsubscribe from the postal service so that they do not receive any more emails by following the steps mentioned at the end of each message.

How do we use the information?

We may use the information we collect from you when you register on the Website when you purchase a product, when you sign up for a newsletter, when you participate in surveys or other marketing communications, when you browse through the Website, or when you use certain other features on the website, this is for the following:

  • To personalize the user experience and allow ourselves to communicate quality content and product offerings that may be of interest to you.
  • To improve our website to provide you with a better service.
  • To allow ourselves to better serve you by answering your customer service inquiries.
  • To organize contests, special offers, surveys, or other features of the Website.
  • To conduct your transactions quickly.
  • To send periodic emails regarding your purchases or other products and services.

How do we protect visitor information?

A comprehensive scan of our entire website is carried out periodically to discover security holes and known vulnerabilities to make your visit to our website as safe as possible. Your personal information is collected behind secured networks and can only be accessed by a limited number of people who have special access to such systems and are required to keep the information confidential. In addition, all credit card information and sensitive information you provide to us is encrypted by Secure Socket Layer (SSL) technology. We also apply a variety of security measures when a user places orders or registers on the site and enters their information. All transactions are processed via the secure gates service provider and are not stored or processed on our servers.

Do we use browser logs (cookies)?

Yes, browser logs are small files that a website or its service provider transfers to your computer’s hard drive (if you allow it), which enables the website or its service provider’s systems to recognize your browser and collect and store certain information. For example, we use browser logs to help us remember and process the goods you’ve added to your shopping cart, and to help us understand your preferences based on your current or past activities on the Site, which enables us to provide you with an improved service. We also use browser logs to help us compile data we have collected about site traffic and interactions with the site so that we can provide a better site experience and tools in the future to:

  • Help remember and process the goods added to the shopping cart.
  • Understand and store user preferences for future visits.
  • Follow up on ads.
  • Classify the data collected about browsing and interactions on the site to provide a better experience and tools in the future.
  • In addition, we may also use other trusted services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent, and you can opt-out of receiving all kinds of cookies. You can do this via your browser settings (eg Internet Explorer, Firefox, Google Chrome, etc.). Browser types are slightly different, so take a look at your browser’s help menu to learn the correct way to adjust your device’s reception of cookies. However, if you turn off the reception of browser logs, some features will stop, which will not affect the user experience that makes your visit to our site more efficient, and some of our services may not work well, but you can still place orders through our site.

Associated files:

If you leave a comment on our site, you can opt into having your name, email address, and website saved in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is ignored when you close your browser. When you log in, we will also set several cookies to save your login information and screen display options. Login cookies last for two days, and screen options cookies last for a year. If you select Remember Me, you will continue to be signed in for two weeks. If you log out of your account, your login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you just edited, and it expires after one day.

Disclosure of Confidential Information by a Third Party:

We do not sell, exchange, or otherwise transfer your personally identifiable information to outside parties without prior notice to you, and this does not include website hosting partners and other parties operating the website or operating the business, to ensure that we continue to provide services to you and others, as long as you accept these the parties maintain the confidentiality of this information. However, we may disclose your information if we believe it will be to comply with the law, our website policies, or to protect the rights, property, or security of us and others. Visitor comments can also be checked through an automatic spam detection service. However, non-personal visitor data may be provided to third parties for marketing, advertising, or other purposes.

Third Party Links:

Sometimes, at our discretion, we may place or advertise third-party products or services on our website, and these third parties have their own websites with separate and independent privacy policies, so we have no responsibility or liability for the contents or activities of these linked sites Our website, however, seeks to protect the integrity of our website and welcomes any feedback on these websites.

Comments:

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymous string generated from your email address (also called a hash) may be made available to Gravatar to see if you use it. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the images on the website.

Embedded content from other sites:

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with such embedded content, including by tracking your interaction with the embedded content if you have an account and are logged into this site. 

Who do we share your data with?

If you request a password reset, your IP address will be included in the email reset. 

How does our site handle Do Not Track signals?

We respect Do Not Track signals, and do not track, send tracking logs, or use advertising when the Do Not Track feature is enabled on the browser. 

Does our site allow third-party behavioral tracking?

It is also important to mention that we do not allow third-party behavioral tracking. 

How long do we keep your data?

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so that we can recognize and approve any follow-up comments automatically instead of keeping them in a moderation queue. For users who register on our site (if any), we also store the personal information they provide in their user profiles. All users can see, modify, or delete their personal information at any time (except that they cannot change their username). Website administrators can also see and edit this information. 

What rights do you have over your data?

If you have an account on this site or have left comments, you can request an export file of the personal data we hold about you, including any data you have provided to us. You can also ask us to erase any personal data we hold about you. This does not include any data that we are obligated to maintain for administrative, legal, or security purposes. 

Information fair use practices

If there is a data security breach, we will notify all users by e-mail and through our website within seven working days. 

You can contact us via e-mail : admin@elataatrade.com, or visit us at the address located - Mansoura, Saleh Ayoub Street from Abbasi Street, in front of the facilities police, behind the Dakahlia Security Directorate - Zip Code: 35511.
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